The room was not very clean. The customer service was not good at all. They didn't even have roll-a-way beds for rent. I have 2 teens, a boy and a girl and they would not allow us to bring in a cot so one could sleep on it in the room with us. They expected them to sleep together. so we eneded up getting 2 rooms, one for me and my daughter, and one for my son and husband.