Great hosts, Kevin and Darlene, and very accommodating. Rooms are charming and very clean. We met some very friendly and nice people there and had a fun time. Cafe food was excellent as was the recommended restaurant; as well as the service. They have done a wonderful job in refurbishing an old building and in keeping with its history. We wish them lots of luck and clients! Jane and John
OVERALL
Service
Cleanliness
Location
Value
best kept secret that you should here
By A Yahoo! Contributor, 12/10/08
I was completely impressed with the hotel as a hole. I had no problems checking in, I was shown personally everyroom which by all are very classy, Breakfast in the morning was outstanding for any hotel. The family running the hotel and staff were more helpful than i would be if that were my job. we checked in on a pretty cold December night and ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Wouldnt recomend
By A Yahoo! Contributor, 07/01/08
This was an odd stay all around. First, it was hard to find. We saw the store but could not figure out where the hotel was. We had to go to another hotel in the area and ask them There were no signs, other than a sign on the door to the actual hotel entrance. Not visible from the street. We were told at the other hotel to go to the store and they ...
I can understand your concern but I think you may have the Mercantile Hotel confused with another Hotel in our area. We only have 10 rooms and we would be glad to rent one, five or ten rooms. The Mercantile was built in 1897 and the Hotel added in 2007. We are also located on Main Street next door to the Shasta Sunset Dinner Train. We offer ...
This hotel has some very weird policies!!! I wanted 10 couples to book rooms here. I was told that for a group we had to book the whole hotel (15 rooms)- I did not have 14 couples wanting to go (one room was already booked). If we called as individuals, we were only allowed a TOTAL of 5 rooms. So instead of us having 10 rooms booked, they lost ...