So far dealing with being double billed on both my husbands and my credit card. Supposedly they billed mine because they said we "walked without paying" ..... something I have never done in my life and also, unless he knew for sure he should have never said something so unprofessional and rude.

The view from the mountaintop is very beautiful. The staff was more than attentive. We started with the private bath which was very scenic and relaxing. We were never rushed, in fact they gave us more time. Afterwards, we were escorted to our massage area which was the most exhilirating experience! I have never felt so taken care of from beginning to end. We would go back in a heartbeat....

I recently made a visit to Ten Thousand Waves in Santa Fe (January 2, 2009) expecting first class service. Instead, I got the worst massage experience I've ever had.

1) First, to get anywhere on the complex, you have to walk everywhere outside, in only a robe, uphill, in freezing cold weather.
2) Second, I booked a 80 minute massage a ...

We went to Ten Thousand Waves to celebrate our anniversary. This place is distasteful. The men in the shower and around the spa were exhibiting unacceptable behavior. He was very upset and it spoiled the entire experience. I would not recommend this place to anyone!

This used to be my favorite spa until last year - as you would expect, spa treatments here cost alot and the spa itself is beautiful. I have visited this spa for 8 years until 2007 - my experience last June turned me off 10K Waves forever!

I go to the spa to relax, rejuvenate and refresh my body and spirit....imagine my dismay at finding a ...

This was the best vacation we have ever had! The staff was excellent and the atmosphere was so peaceful and relaxing. We are taking our son this time.

A spectacular location and what a perspective from the high hills of Santa Fe! I arrived there the night when gentle and mild snow began...what a sensational sight.
The spa offers a very different experience.
The staff is helpful and the offering of services is great. I have had better and finer massage services elsewhere, however. The massage ...

So quite and nice stayed in the Tsuki, huge 1100 sq feet, with a nice little garden and a easy uphill walk to the Spa. Great staff checked out early at 0700am and the desk was not open until 0815 so be aware. The place is so quite and peaceful at 8000 feet so cool and nice even in the summer. Only a short ride to downtown and plaza 10 min, and close as you will get the the Ski area

i had booked a couples massage, and was told that we'd only be able to do this with their "masters" (the more expensive masseuses). so i booked it. later called back to see if they could give us one male and one female masseuse, and they said no. i asked for any other openings for the next 5 days, and the cust serv rep was short ...