the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

I had stayed at this hotel under the old owner and it was not a great experience. The pool was always down and there were always problems in the rooms. I honestly meant never to stay there again. But as companies will, mine made reservations there for a recent business trip I had to take.

Inwardly I groaned thinking to have another experience ...