This hotel is great. The staff is friendly and the hotels were superb!!! The manager is very nice and the food is good also. The place was very clean and the hotel lobby is beautiful. I will defintely stay at this hotel again. The rooms are extremely nice. I had purchase the romance suite and I was not disappointed at all. Will be back with my kids in a couple of months.
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Wonderful property!!!
By A Yahoo! Contributor, 04/08/08
I checked in with my mom and we were greated very warmly. The manager's reception was great! The fruit was delicious. Our room was very comfortable and everything looked new.
The only complaint is that the pillows are too small. They are about six inches shorter than standard pillows and pretty thin.
Folks if you have a need to stay in Louisville and would like a great experience, book your stay at this hotel The immenities exceed the room price. Rooms are spacious, comfortable and quiet. The hotel has glass elevators (I recommend you ask for a room on the highest level) and the view of the interior garden is warm and inviting. The ...
My sister and our families stayed at this hotel while visiting from Chicago. The staff was amazing. So sweet and helpful...even wished our team good luck before while we were leaving for the game. And the breakfast...what can I say...the best I have ever had at an Embassy Suites. It was a little more than I wanted to spend for one night but so worth it.
2 of 2 Yahoo! Users found this review helpful
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Terrible!!!!
By A Yahoo! Contributor, 07/14/07
The service was terrible! I will never go back to an Embassy Suites...ever! We were told throughout the day that the pull would be open until midnight. When were got there are 6:00pm it was closed. We then tried to take a shower after traveling all day and there were not hot water. When asked, instead of apologizing we were given a laundry list of ...
The place was great, the staff was wonderful. I find it hard to believe that the manager of this wonderful 5 star hotel would be rude at all. If, they train the staff to be so kind, then the manager must be doing something good.
I would love to come and stay again soon, only I cannot afford it. This was a treat for me. I hope to receive some discounts from the hotel, that would be great. Thanks carolyn.bray@yahoo.com
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free food - you can't go wrong!
By A Yahoo! Contributor, 08/07/06
This was a great place to bring my little family. It was clean and the food was great. The glass elevator was nice for the kids to see out as we went up and down many times. The afternoon snack and beverage is an added bonus as well. My only disappointment is that they did not offer any discount for AAA membership,although it would not keep me ...
When we first arrived at the hotel, we were checked in quickly. Our room was immaculate and kept that way throughout our 6 night stay. (Maria was our room-keeper.) When 2-3 bus loads of people arrived, I really thought this would be the last of a "good nights sleep". But, the way the rooms are laid out, we never heard a sound. The ...
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We felt like royalty !
By A Yahoo! Contributor, 06/23/06
This hotel is wonderful! The employees from the front desk to the housekeeping staff were very friendly, polite and helpful. The breakfast was fantastic and the bar was great. The rooms are very clean and spacious and we loved the bar with the refrigerator and microwave. The flowing water and greenery in the lobby is very relaxing.I can't ...