During the course of my spa day at Mirbeau, I learned that the spa desk staff often go out for drinks after work with their spa manager, resluting in incessant giggling over how "wasted" they were the previous night. They were inattentive, explicitly rude and and clearly not well-versed in the art of customer services, which seems to be ...
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Beautiful & Relaxing, but Don't Expect Much from the Staff
By A Yahoo! Contributor, 04/10/08
I have visited Mirbeau on three occasions. I return for the tranquility of the grounds and spa, the beautiful gardens, and to enjoy some personal time in an environment not far from home but feels as though you are in a different world. The spa treatments are definitely worth the higher price--you get what you pay for with the extra beautiful ...
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Service was lacking
By A Yahoo! Contributor, 01/16/08
Food was good, wait staff helpful, but the overall service is average. Spa was lovely but the staff at the spa = bordeline rude. As a first timer, they handed me the key to the spa locker at the desk, after waitng while they finished their personal conversation, and then said" the locker room is that way" and half pointed in the ...
My husband & I went to celebrate our anniversary. The view of the Monet inspired gardens from our cottage were beautiful. The whole place smelled like flowers & fresh herbs. The bed was so comfortable. The rooms tastefully decorated as if you were in Provence. The meal was fantastic-great flavors, fresh ingredients, complimentary ...
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Absolutely a wonderful time!
By A Yahoo! Contributor, 01/17/07
It is away from everything but still close enough to be convenient. It is a nice getaway just by yourself or with a loved one. I would recommend going to anyong.
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Service issues
By A Yahoo! Contributor, 10/21/06
Beautiful town, and the hotel is pretty, but the service is very bad. Much better when we first stayed, has gone down hill from there. Club room extra charge is a joke as they don;t even perform the service w/o a call reminding them. They have way to much changeover in management it seems as there is a different one everytime we stay.
I loved the place itself. However, being from the south, I am used to a lot more "Hospitality". We paid extra and stayed in a "Club Room", which was great, except we had to call and remind them of the ammenities that came with the room. For example, we had to ask for more water in the fridge, and to actually serve our wine and ...
recommend going htere to anyone who wants a day of pampering
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Not so nice for what we paid!
By A Yahoo! Contributor, 06/28/05
We stayed at the Finger Lakes Lodge (associated with and accross the street from Mirbeau) for a wedding at Mirbeau and the bathroom smelled like sulfur the whole time. We had to have a maintenance guy coming in and out while we were trying to get ready (he was nice). They didn't even apologize or ask us about it when we left, instead they were snobby.