This is a marvelous hotel.The sunrise across the river is breath taking.The staff is wonderful, always helpful and accomadating.The rooms are clean and large.The breakfast is really good. Cathy is wonderful keeping things full and neat.The social gathering in the evening is great. Newly remodeled a winner all the way around. I will be going back soon.
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no staff at night?
By A Yahoo! Contributor, 08/20/07
Property has a nice location, on the water, good view. Reasonably clean. Maybe slightly pricey for a small Southern town, but not outrageous. Might be different on weekends, but for the couple of days we were there, there appeared to be no one at reception late at night. Twice we came in late, after the bar around closed, and there was no one there, nor any answer when we called to try to get a wake up call.
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What a delightful experience!
By A Yahoo! Contributor, 09/14/06
There was everything to like about staying in this hotel and visiting this town! We had our grown children AND grandchildren with us and booked several rooms. The management and staff couldn't have been kinder. Our grown children couldn't get over how many selections were available for breakfast. They had NO desire to go out into the ...
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Rude Staff and Manger
By A Yahoo! Contributor, 08/08/06
The staff is extremely rude and quick to tell you that they are too busy to help you. I asked to speak to a manger, thinking he might be able to help me,but he was even worse than the front desk people. The manager,Redge, was the most redneck, backwoods, obnoxious man I have ever had to deal with. He definitely should not be a manager. It was very ...
We only stay here when in town. The staff are always accomidating, the rooms are always clean and if there is an issue it is taken care of immediately. We will see you soon
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Everyone was very kind.
By A Yahoo! Contributor, 03/14/06
My sister and I have stayed at this hotel quite a bit in the last several weeks due to our grandmother being in the hospital. We were given a special rate because of this for which we are greatful because we have stayed a total of seven nights. Last weekend we were upgraded to a riverview room without even asking. The reservationists were most ...
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Not Kid friendly....
By A Yahoo! Contributor, 03/13/06
Service stinks, Housekeeping forgot to put towels in room, I had to practaclly beg and justify wanting some towels for our room as the staff did not want to give them to me. Staff threw towels at me, Manager told me they did not and called ma a liar, Did not appreciate our kids in their hotel, Said all our kids were horrible, which was not true, ...
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Loved This Hotel
By A Yahoo! Contributor, 02/06/06
The hotel,the property and the views are beautiful.Location is excellent.The rooms are large,comfortable,clean and quiet.From Sunday thru Thursday at 5pm there is a guest gathering.Beer,wine,soda and all kinds of chips and dips are given to the guests free.The staff is very helpful.The breakfast has great variety,enough to satisfy everyone,and the breakfast room is large.I definately would stay here again.
No wonder why this is an award winning property! I found their staff to be professional, polite, and very attentive to the needs of the guests.
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New Bern is a great Bern!!
By A Yahoo! Contributor, 06/28/05
Great business place to stay. Reasonable. Sights from rooms facing water are fabulous, evenb though it is a river. I was there in Spring for two weeks. The breakfast was munchy, the afternoon cocktail hour was fabulous, the owner is present and mingles with guests, and everyone was extremely pleasant. Rooms are great for business, although I ...