On checking in at hotel, there was only one receptionist on duty and a long queue of guests to be attended to. Following check in, we then waited over an hour for our luggage and were unable to check on its whereabouts by phone, as there was no reply from reception!

Breakfast was excellent, but on many occasions, tea was lukewarm.

Had a ...

The hotel is beautiful and well appointed.
The staff are always polite and friendly, and more importantly, they remember your name.
Nice to find a holiday destination that is not full of drunken rude tourists.
A touch of class. My wife and I love it.

G. Delaney

Funchal is a lovely place to visit. The people are friendly and the scenery is beautiful