It is a shame the catering was not up to the same standard as the rest of the hotel.The restaurant staff were rude, the service painfully slow and after waiting 40 minutes for the (onion) soup to arrive we had to wait a further 20 minutes for it to cool down enough to eat. (Too long in a microwave?) Breakfast in the breakfast room was a real canteen experience.
3 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Ideal location
By A Yahoo! Contributor, 07/05/06
We had never been to Reims before,so were unsure as to what to expect. We were extremely pleased with the location of the hotel, as it just yards away from one of the main streets in Reims, where all the cafes and restaurants are, and also very close to the shops!! The staff at the hotel were all very polite and friendly. The rooms very comfortable and spolessly clean. Will definitely go back soon!!