This hotel totally ruined my experience in Caracas .We had a pre agreed price with the option to extend at the same price if required. When asking for the room for an additional 3 days, I was told that they were booked solid, BUT I could have the room for an additional $80 US PER NIGHT .They then stated they would require a security deposite in ...

I lived there for 2 months. Service is awfull. Resaurants are very expensive, and not good. Anyways I would not recommend stay there. I would reccomend stay in Radisson.

Would you pay $ 250 per night for a small, dingy room, with worn out furniture, dirty floor carpet and walls, not internet access in the room (only in the lobby, if you can find a chair available)? Enough said.

Very old and unclean. Most of the rooms had not been upgraded and furniture and bedding is old. The upagraded rooms are not so great either and prices are above 400 dollars a night. Overall prices are astronomical for the type of service... even I was charged over 65 dollars for a breakfast brunch. Elevators are extremely old and dangerous. I was ...

Stayed 60 plus days in May-June 2008 and it's the worst 5 star hotel I have been in my whole life. No A/C, No Hot water many days, no elevators working.
Amaze me how Intecontinental could retain the franchise to this really poor staffed and poor service hotel.
A shame for the Intercontinental Brand

I can not describe how aweful this hotel is specialy for the price you pay. They charge a high amount for Every Thing including potable water! the rooms are very cold and stinky. The elevator is so slow that I end up going up and down to my room at level 9 using the stairs few times!! and the staff are not friendly and not organized. The location was good for me as most of the companies I was visiting were close by.

I stayed here for 4 nights in October 2005. I found the concierge to be helpful and the maid, but all other service was poor. The rooms that 2 of us stayed in were old, outdated and had leaking air conditioning. I would never stay there again.

I have to say that the hotel is ok and the food is above average but the customer service really brings it down. I have stayed here several times and it is no "coincidence". On my last trip, room service took 52 minutes - for a baked chicken! Then next morning,when I checked out, they told me it was "too early" and that my ...

I stayed at the Tamanaco InterContinental hotel, I pay my fee on line and the hotel charge me again for the stay, Its been a month since I been asking for a refund in other words I have been charge twice and the hotel don’t want to refund my money over charged and all I get is don’t worry as an answer. It’s almost impossible to get them on the phone to help you.