The weather was nice and hot, bring plenty of sun screen! The hotel is great, service was excellent! The people were friendly, honest, and kind. The beach is amazingly good and clean. The hotel is secure, lots of security guards. The water sports was fun, lots of things to do there! You could basically stay the whole week in the hotel and not be ...
Loved the place, can't think of anything negative only that it was not a 4*, more like a 3* but besides that, good food, great staff and beautiful location. Going back this May.
3 of 4 Yahoo! Users found this review helpful
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Great Hotel
By A Yahoo! Contributor, 07/14/08
First of all i arrived at a great airport. Its new and they only take one flight at a time. The trip from the airport to the hotel is 90 minutes and the road is not that good. Once you arrived to the hotel the chek in in very fast. Food was great and the beach incredible. You can see the corals at a very close proximity. I loved the hotel but its a couple and family hotel. Its not a party 24/7 hotel for that you should go to Punta Cana.
13 of 13 Yahoo! Users found this review helpful
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you dont get for what you payed for
By A Yahoo! Contributor, 03/11/08
service was not good. If you have payed for gold service its not worth it. Our room was all the way at the end.
1 of 6 Yahoo! Users found this review helpful
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fantastic!!!!!!
By A Yahoo! Contributor, 07/21/07
My husband and friends have travelled to alot of places and we all agreed that the Resort was exactly what we needed.The staff was very polite, the food plentiful(by the way people its not Canadian, so food tastes different).We really enjoyed the surf and turf with mashed potatoes and gravy...nice change. The beach and the reefs were definitely our ...
14 of 17 Yahoo! Users found this review helpful
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All the issues from previous reviews seem to be solved now...
By A Yahoo! Contributor, 03/21/07
Every review I read before going to this wonderful resort, issues raised in their negative comments seem to have disappeared!
Management is very strong, they are always visible from early morning to late evening. They are always around guest areas, the buffet restaurant, the front desk, the specialty restaurants, the pool, the gardens, etc... ...
15 of 15 Yahoo! Users found this review helpful
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We can't wait to go back
By A Yahoo! Contributor, 03/08/07
Just came back from Samana, had a great time. Food was very good, beach exellent, room very comfortable. Lots of fun for older kids, not so much for younger. We are hoping to go back next year.
8 of 12 Yahoo! Users found this review helpful
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Great week at El Portillo!
By A Yahoo! Contributor, 03/03/07
This resort is a Caribbean Gem! The flight into Samana was good. If you are taking Rum home, pack it in your checked luggage- some of the carry-ons are checked at random and any liquids will be taken. There is a small snack bar running now in the departure lounge. The ride to the resort was good, a little bouncy, but the scenery is beautiful. ...
24 of 26 Yahoo! Users found this review helpful
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Good value!
By A Yahoo! Contributor, 03/01/07
We have just returned from two weeks at this property, going there with some trepidation having read some of the reviews. Some people must live pampered lives! Once we landed in Samana, we were on our bus to the resort, with our baggage, through customs etc, within ten minutes. We were given most of the registration documentation on the bus, and ...
12 of 13 Yahoo! Users found this review helpful
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Back home after 2 weeks
By A Yahoo! Contributor, 02/26/07
After 20 years of winter vacations, this rates as one of the best. The beach was great with snorkelling right off the shoreline, clean, comfortable rooms, friendly staff and a good variety of food. The place is not so large so you get to know your way around almost immediately. The sports and entertainment staff go out of their way to get to know ...