We went to Torrington for a funeral and the "Days Inn" in Torrington was advertised to have a heated pool & hot tub which was important as we had children with us. Upon check in we noticed hallways had no heat and smelled of smoke. I found a thermostat & turned it on. Rooms were also without heat so we turned heat on in the ...

I am at the end of day 9 of an 11 day trip with several other people and wanted to relax and unwind. We knew going in that this place had bad reviews but someone at the hotel said that now the hotel was under new management and they were trying to make up for their bad ratings. Well, they are failing. The television in my room is not working. Ok, ...

Although the hotel was under construction and you could tell, the staff at the hotel desk was extreamly helpful and the bartender was especialy helpful with our meal tickets and making sure that everything was satisfactory during our stay. I will return just to see how the progrss on the building and see the frindly staff on our way back home.

We stayed there for a funeral.
The place was under construction, the pool was closed, which would have been nice to know at booking.
We were able to book online, but I have to say that the service at the desk once we checked in was dismal.

The room seemed clean, but the hallways were not.

The housekeeping staff on the second day of the ...

The hallway smelled like a dirty bathroom. We got to our room and the bathtub was leaking (full force running) the air conditioner was covered in fuzzy dust (like a years worth) and there was mold/mildew around the windows. Total health issues happening in this place. It should be condemned. The only front desk staff they had were in training ...

I stayed at this hotel for a family reunion. I tried to book online thru the Kings Inn website but there wasn't anywhere to book, so I called my reservation in. I printed out the rates just to make sure I was charged correctly. When I checked in, I was charged more for the rooms than the printout, and was told it was because those were ...

This is a qualified review, because I didn't actually stay there--after checking in, I spent about 15 minutes there before I checked back out! I made reservations by phone and asked if they had wireless internet. The staff said, "uhhhh, I don't know," and didn't bother to find out. That should have been a clue as to what ...

The service was awful. It seemed to me that the Bartenders and cocktail waitresses were more into getting a boyfriend for the night rather than serving the customer. The waitress during the day was slow and seemed to be more interested in flirting with my husband. The food was undercooked and a few time's the cook came out of the kitchen. He ...

No carpets in the hallway, Pool was green & smelled terrible. Air conditioners did not work. Bar personell was very rude, resteraunt did not have food. Construction started early in the morning, very noisy.
Trash all over. Overall a bad experience