Made the mistake of leaving (4) North Face hiking shirts in a drawer on check-out morning. Reported my mistake later that day @ 4:30 PM and told the Lost & Found was closed and directed to call back next morning. Called back next morning, described shirts, told they were turned in. Drove back 80 miles to retrieve. Only (2) of the (4) were turned in! Connect the dots.

When making our reservation I asked for a room on the ground floor. On the day we arrived, I was told I would get what they had. None of the rooms were ready until 4:00. They would not let anyone check in early. The front desk clerks had a very poor attitude. By that I mean they were just rude. They just laughed at the guests who were ...

First off we were there in off season when the hotel/campground area was not overcrowded. This place is huge and I can imagine what a zoo it might be during the summer.

With that being said it was quiet and the rooms were good enough. This is not a five star hotel but it is quite doable and puts you right next to Bryce. The room was comfrtable ...

It provides incorrect information about pricing and services.

It regularly charges more than you were told.

It never refunds,even if you did not authorize charges.

The pool is unguarded, overrun by arrogant teenagers in plastic boats (!?) and guests are not able to use it- but they pay for it.

The women's "changing" room ...

Spent a couple of nights here in early August. The room was adequate but nothing special. Found the shops and reception area noisy and unwelcoming. The restaurant was so busy in the evening the queues were out into the Reception area so we gave up and struggled to find something to make a 'picnic' with in the store. Breakfast buffet was ...

Everything you need. Horse rides, rodeo, two restaurants and wifi. A refreshing Oasis out the middle of nowhere. It is refreshing to see after driving past all of the dive motels on the way up there. We bought the Western Adventure Package and went riding in Red Canyon with Ruby's Red Canyon Horseback rides. It was the highlight of our trip.

Motel rooms ok but not good. Service poor. Ice machines did not work at half of the locations in the motel. Food prices high for the quality.

In August of 2005, we had a King jacuzzi room booked for 2 nights. The remote didn't work, but someone promptly fixed it. The jacuzzi didn't work, but they refunded to us the difference. What we enjoyed was walking to a great supper buffet and huge general store. It's a great center of activity if you want that, but then retreat to ...

The hotel was pretty nice. The resturant left much to be desired. The attitude seemed to be, we are the only place around where else are you going to go. I would probably stay at the hotel again, but I wont eat at the resturant if at all possible.