When the House of Seven gables in Salem cancelled my sons wedding reception (7 weeks before the wedding because they FORGOT they had booked something else) we were all very upset. We had our rehersal dinner scheduled at the Salem Waterfront Hotel anyways and Michelle Poulen (Director of Sales) came through and allowed us to have the wedding ...

We like to go to Salem for a week around Halloween, but 10/05 was the first time we'd managed to get a hotel room in Salem instead of outside of the town limits. The hotel was great!!! Very friendly staff; clean, comfortable rooms; excellent location right in the middle of town. We were right in the midst of all the Halloween festivities, and we had a great stay there! We booked our room for 10/06 right after we left in 11/05!!!

A group of us spent Halloween at the Salem Waterfront, and we had a wonderful time! The hotel is beautiful, clean, conveniently located in Salem, and right next to the water. I would not even consider staying anywhere else when I am in salem.

Our room was spacious and kept clean. The staff was friendly and helpful. The food in the Regatta Pub was great and had a pleasant atmosphere. The hotel is located on Pickering Wharf which is conveniently located to a lot of sightseeing, historic attractions, and shopping. Even better was the nearby horse drawn carriages that picked me up at the ...

Although it is new and the location is great. We found the staff to be so rude and really made our trip misserable. The bathroom was not that clean...looked like they just wiped it down, and not really cleaned it--really gross. Our first night there, we sat at the pub and the bartender was also rude to us--just a very unfriendly staff all around. ...

We liked the fact that the hotel was close to eateries and attractions, however,we were disappointed in the fact that there was no climate control,unvacuumed floor,food and debris entering the elevator,and(sorry to say), boring television.Also, loose knobs in the shower. Despite all this,the staff was indeed friendly,and seemed to be ...

Today I called the hotel to check our reservation for the weekend. This is a very special weekend my husband is meeting my son and his wife for the first time. I explained that I was ill to the man on the phone and stated that sometimes I am up all night and I wanted to know if there was a chair in the room. When we talked a little more he ...

I personally loved this hotel. It had the perfect location to reach almost everything in Salem by walking. We even went back to the hotel several times during the day, and it was barely out of our way. The staff was very courteous, even when we needed to change rooms, due to a problem with the shower. The room was big enough to fit two adults, ...

The hotel is clean, modern and very comfortable.No more no less. The location is superb! We had four hours to enjoy the city and we could do it just because the location was so great!
If you are there, go to Beerworks to have dinner. It is a minute walk from the hotel. The food is excellent and all our family enjoyed it. My daughter has allergies ...