My husband and I stayed here for our anniversary. The hotel was excellent. The bed was extremely comfortable. The room was clean and attractive. Front desk staff was great! Any question we had they found us the information quickly and with a smile. They helped my husband find a restaurant for our anniversary, including phone number and ...

Don't listen to anyone who doesn't like it, It is the nicest hotel you will ever stay at. The staff is pleasant and the food at the pub is amazing!

Salem offers few hotel choices. There are plenty of B&B's but not hotels. This is the best which is not saying much. The price was a little steep for what is offered. The front desk and reservation staff are atrocious. The room on the other hand was reasonably pleasant. WiFi was good. The room was a little small but elegantly furnished. I ...

It is defenetly my place. I noticed this hotel 3-4 years ago during Helloween night at Salem. I thought right away that it could be a great place to relax after busy weeks in Boston. Today it is my #1 destanation during the weekends.
I love the fact that hotel located in historic part of Salem and it is close to everything.

This hotel charged my credit card 3 times in one month for a room I never stayed in! in took almost 4 weeks to get anyone there to help me. now almost 4 months later they are at it again. The mangement there does not return messages and the staff could care less. Now I am bouncing checks because of this place.

The hotel was perfect and what a location! My need to stay was a fluke of timing but I will stay there the next time I’m in the neighborhood!

Not on the water. Unable to get anyone to answer the phone. Beds ok had better at a Holiday Inn. Not worth the money. I would advise you to look for some place else.

The hotel website advertised this as a waterfront hotel. It's close, but no where near waterfront. The staff was rude. There was a huge, ugly stain on the carpet in our room. This room was overpriced for the location and amenities. Didn't even have laundry facilities on site. Parking was extremely limited and hi-speed wifi wasn't hi-speed at all.

We came here after leaving the vile Salem Inn. Compared to that place this hotel was heaven. If you are looking for a reasonably priced clean and pleasant place to base yourself the Waterfront is great. There are no frills and no historic charm, but I find that historic charm often means dirty old carpets and worn furniture. This hotel is clean ...