The woman at the front desk was pleasant enough, she tried to tell us that this was the only room available.hmmmmm. The beds were HARD,pillows flat....it was clean enough other than the ants in the bathroom and tables.(lots)forget the continentel breakfast (joke) and no, I would NOT stay there again
This was one of the worst hotel experiences we've ever had. We needed a room near Stockbridge for the Art Fair.
The Room (#2) was poorly maintained. Smoke alarm had been disconnected and the battery was hanging by a thread. Cover missing from wall outlet. Disgusting and worn carpet had exposed carpet tack strip at the threshold -- which ...
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OVERALL
Service
Cleanliness
Location
Truly horrendous
By A Yahoo! Contributor, 04/23/07
This was one of the worst travel experiences we have had, entirely because of the man at the front desk, who was so rude to us that it ruined our weekend. The location is great and the rooms seem fine, but it's not worth it to be treated like that, plus he lied to us about the price on the phone ahead of time, so it was more than we expected anyway. Definitely not recommended.
After being much disappointed by another hotel, last minute we called this place and the man who answered the phone held it for us. He gave us a BEAUTIFUL Jacuzzi room with a King size bed and a fireplace, refridgerator and microwave. Everything worked and was EXTREMLY CLEAN. They were very nice and in the morning give you free cereal and muffins ...