we have just returned from this hotel recently and was most dissappointed to find on our arrival that the restaurant/bar was out of service due to refurbishment. If i had been told of this before (which we should of been) then we probably would not have elected to stay here. so in this sense the service was poor hopefully they can improve on giving out information in the future.
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returned numerous times
By A Yahoo! Contributor, 03/24/07
as soon as you walk in and are greeted by staff you are made welcome,rooms are spotless,food fantastic have enjoyed this hotel numerous time right in the heart of glasgow for the fantastic nightlife.
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Dont go there unless there's nowhere else
By A Yahoo! Contributor, 03/05/06
We had requested non smoking rooms but were told on arrival that only smoking rooms were available, but would be ok as they had recently been refurbished. One of the rooms was Ok, the second a bit smokey with no working TV and the third smelt heavily of cigarettes and was like sleeping in an old ashtray. This room was exchanged without protest , ...
1 of 3 Yahoo! Users found this review helpful
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OVERALL
Service
Location
Value
excellent
By A Yahoo! Contributor, 07/14/05
hotel is centre of the city ..the rooms are lovely and the staff are great they are very helpfull ..the hotel is very clean and the restaurant is good too ..Free wireless inet connection too