Friendly staff, particularly kitchen staff who had to cater to particular dietary requirements.

It's all dirty and old..... actually all Egypt is extremelly dirty!!! Pyramids are the only one amazing thing in this country.

Public areas are well maintained but rooms are shabby. Several people in our tour group had to change rooms due to poor housekeeping or poor maintenance. Our first room was filthy. In our second room, on the 7th floor, the bathroom door could not be closed. There wasn't enough water pressure for the shower divert to work. Room key cards ...

Stayed one night as part of tour.However wife got salmonella poisoning from poor food handling.Doctor called and took cver 2 hours to arrive due to traffic.He diagnosed salmonella as cause of illness.cost of visit and medicine 550egyptian pounds.When i asked reception for more toilet paper none forthcoming so i raided the cleaners room and was ...

The lobby is very nice. The receptionists do not speak much English so it is difficult to communicate if you need anything more than check in and out. The night manager came around once when one of our group members was clocked out of their room and suggested that we get a new key and did nothing else to help!!

The room was clean but the ...

Believe or not but they put a single dirty sheet in a double bed !!! Unbelievable, however that's true. Also, they didn't clean the bathrooms. You can find hair from someone's else. They haven't change the bedrooms sheets (that's disgusting ...).
Hotel is nice viewed outside, inside is a nightmare.

Breakfast is not so good and dinner very expensive!
I do not recomment this hotel.

stayed at this hotel for three nights poor range of food waiter service looking for tips before they served you One morning at breakfast.i was asked for a euro for a poached egg when i refused and called superviser who was also in on the tips got same and told head chef who removed chef .had problems with safe and waited one night for two hours ...

We were asked by travel company to move to this hotel as the one we originally booked had over booked.
While we found the staff to be friendly and polite we found the cleanliness of the room left a lot to be desired
The room service was very bad it was a case of.....place your order but don't rely on getting what you've asked for.
We ...

The service at the hotel is atrocious. I had to virtually stand for a long time at the reception to get hold of a technician to open the safe deposit lock. The restuarants are not geared to cater to large groups and they do not have sufficient cups and plates nor space to sit
Krish