I've bad experience for the room reservation call service. The officer looks like in the hurry, unpatient and rough. Cant expect this can happen in the service industry which Malaysian need to improve in their attitude.
May be they can refer to the other hotels how the others serve.

Hope they can improve in the future.

This is the best ever hotel that i've been to...The room is great and the service too...Can't wait to have my honeymoon there this April 2008!!!!!

Overall, one of the best hotels I've stayed in. Everything was excellent except for Chinese Restaurant on 1st floor. Rooms were great, staff were very welcoming and friendly. Swimming pool has fabulous view. Oh and they make a mean Singapore Sling...with D.O.M!!

i like this hotels it look half classic half modern....i dont like this hotels cos i feel that the swimming pool are very dangerous.