The hotel location is excellent. It is a couple of blocks away from the main area in Asmara, yet isolated from downtown traffic and noise. I found the hotel personnel, invariably willing to do anything in their power to help. They like to feel dignified and if they are treated as employees who should cater to your whim because you have the ...
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we would like to see improvement
By A Yahoo! Contributer, 09/06/06
We really like the location and the Garden Bar.The morning breakfast was good and the attendants were courteous,housekeeping ladies were ok but the front desk and the main lounge employees are rude unfriendley and have no clue what customer service stands for.Any minor sevice request is considerd to be a fevour and it has to be approved by the GM ...
4 of 4 Yahoo! Users found this review helpful
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UPDATED!
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