The place was terrible, first we got there and there was manditory valet parking. You pay an extra $25.00 for that, if you want. My family chose to park on the street since weekends at meters are free. Probably not the best option. We went downtown to check out the local shops and started to realize that this is a pretty bad part of the ...

I stayed at the hotel on 4/17/09 and laying on the bedstand was a pair of earplugs with a note that says "Austin is the music capital of Texas, we can't do anything about the music, but these will help you sleep." About 8pm the bars on 6th street crank up and I could hear 3 distinct music venues from my room. Fortunately the music ...

restaurant service very slow and unfriendly
rooms are more or less OK
the accounting is absolutely terrible. Iwas forced to dispute the charge with credit card company. My bill included charges for room services that have never been provided. The hotel could not provide receipts for those and even three days after I left the corrected bill weas not available

Will never come back

These rooms were $250 per night
We got there and there was no gift shop. They have what they call a pantry with a couple of things in it that you get and take to the front desk to pay for. We stopped for a drink in the bar, we waited 15 minutes and no bartender came our. There we 3 people in the bar so I went behind the bar and made my husband ...

I love to have access to my automobile since I do a lot of travelling. The parking garage was valet. I guess it was secure, but I could not peak out the window and observe my vehicle. It was in downtown Austin. It was great. The pool was on the roof, so we got a lot of breeze and the shadow from a neaby rooftop made the pool too cold. The ...

I travel 200+ dates a year, and this is my worst experience yet! Thought I'd take the family down for a little R+R to Austin, one of our favorite cities. We got to the hotel and it was just aweful...Turns out we were not told that it was the Ride of Texas Biker Weekend! What a disaster, especially when you consider that we were there with ...

What a refreshing, lovely room! Everything was neat and clean. Service was great and breakfast buffet was wonderful. Love the gift shop and the variety of goods sold - very helpful. Pool was great too. Will definitely recommend to others and stay again!

I would like to say that the location for our needs during our stay was very good. The staff overall was fine and helpful and the dining staff on the 18th floor was great.

I will say that I expected the bathroom to be in better condition. I was shocked to see rust on the ceiling as well as on the light fixtures and other places. There were ...

The hotel stay was great. The room, staff, lounge were great. The rooftop resturant was not that great. We had the breakfast buffet. Our room was facing 6th street. From midnight to 2am, all we heard was bands from the nightclub by the hotel. Otherwise a nice stay.