Front desk clerk, Jose, was very helpful. great customer service. Long hair or not, Jose knows his trait. Will be returning and tsaying there again.

THE STAFF HERE ARE VERY RUDE.THEY RAISE THEIR RATES WHEN THEY WANT AND THEY REFUSE TO HONOR RATES POSTED IN THIER WEB SITE. THE MAN WHO I HAD A RUN IN WAS JOSE NIGHT CLERK. HE NEEDS TO LOOK MORE HUMAN. HE NEEDS A HAIR CUT AND NEEDS TO SHAVE . HOW CAN YOU SOMEONE LOOK LIKE THAT IN YOUR FRONT OFFICE. THATS WHY I WALKD OUT AND STAYED AT HILTON.... I ...