Good matress and pillows, and good location, that's about it. Really bad breakfast. Lousy housekeeping. The bathroom smells like cigarret. Old TV's. Pricy and $12/day for internet access while San Antonio WiFi $17 per 7 days. No way we will stay here again.
Need to benchmark Embassy Suites in Laredo, Tx completely opposite experience.

Had visited ESH several times and had enjoyed every single time. Last week stayed at hotel and it was a total different place. Front desk service not good at all. As checking-in noticed that they had hidden fees that I had never seen before. Elevators are extremly slow, took me at least five minutes to get from lobby to room. Internet cost at least ...

Be aware if you plan on using your computer you will pay for $11 + tax for 24 hours for each computer that logs on. (We all travel with our own lap tops). The elevator on one side was broken. We had a suite and door's lock between the living and bedroom was broken and would lock automatically when closed. My husband went to bed early and I ...

I have stayed at other Embassy Suites properties and was disappointed. The hotel had recently undergone renovations. The elevators near my room were closed when we arrived. When we went downstairs for "Adult" swim there were lots of children in the pool. When an employee came in he went around asking everyone if the kids were bothering ...

This hotel has clearly seen it's day, but now the age is showing including the decor. Upon entry the lobby smelled moldy. The evening managers reception was ok, lacking the standard hot appetizers. Breakfast was not the best experience. They were understaffed and the tables were missing basic items, i.e. salt/pepper. Staff was not able to ...

The hotel was in a great location. Next door to the hotel is a game room & batting cages.
The hotel itself was very quiet! The staff was very nice & courteous. Breakfast buffet was unbelievable! And to end your evening off right, free drinks & snacks!

liked our stay the embassy suite is the only place to stay when you and your family are on vacation. only place we will stay LOVE THE SERVICE, STAFF VERY FREINDLY AND BREAKFAST WONDERFUL