Staff was quite rude... a/c didnt seem to be working too well on the 15th floor... but we managed...
The beds were VERRRRY comfortable... I did NOT want to get out of it the next morning.. (But Graceland was calling for me, ha)...
Towels/sheets/ everything appeared to be clean except for a wild bodily hair on the ledge in the shower. (Funny how ...

We drove all he way from Texas. Arrived here at 12pm am did not get our own room until 6:40pm. It took us longer to get our room we reserved 4 months ago then to drive from Texas. We were given a comlimentary food card that we couldnt use since it was cheaper to go eat some where else. (paying the difference). This place was a joke! The maid ...

I MADE A YEAR ADAVANCE RESERVATIONS WITH EXTRA PILLOWS AND A FRIGE. I DID NOT GET IT. MY BATHROOM SMELLED LIKE THE SHOWER CURTAIN WAS SOUR AND THE ROOM WAS HOT THE ENTIRE TIME. THERE WAS MILDEW IN THE BATHROOM WE ALSO HAD TO WAIT TOO LONG ON THE ELEVATOR. THIS IS A PLACE I WOULD NOT COME BACK TO .

I ENJOY MY STAY AT HILTON MEMPHIS EVERY YR . THE SERVICE IS ALWAYS GREAT. THE STAFF IS ALWAYS COURTEOUS AND NICE ... I LOVE THE LOCATION . THE ROOMS HAVE A GREAT VIEW . MY FRIENDS AND I HAD GREAT TIME IN MEMPHIS FOR FESTIVAL ....

While the hotel atmosphere is nice, the food is lacking. It is overpriced and poor quality. You would probably spend the same amount using a delivery service from a high-quality restaurant in the area and have better results.

I went in January and I wanted to go to Graceland and Beale Street. Because I am not familiar with the area I thought the hotel was closer than it was to attractions. No real places to eat close to the hotel and a longer drive to where we wanted to see. Cab ride to Beale Street was $40 which I thought was expensive for the trip. Next time I will stay downtown.

The atmosphere was awsome. The rooms were very tastefully designed, guest services was very helpful and courtious. Loved the coffee and full service bar. Very elegant.

Memphis is truly a wonderful place!! The Hilton Memphis is an amazing modern glass hotel. I was on the 22nd floor and the view was unbelieveable!!!! The service was great and this place is good for kids!!!

The hotel itself was nice - the employees and service were horrible. I was awakened at 12:30 in the morning by an employee physically breaking into my room - his story was that it was supposed to be vacant, although I had been there for several days. If they thought it was vacant, why break into it at 12:30 in the morning? Another employee woke me ...