i liked the whole experience nice clean friendly only one problem bugs kept getting in pool

This hotel was selected by a family member who planned our family reunion this year. She only picked this hotel because it was the cheapest one. When we got to the hotel we automatically knew that this was going to be the worst hotel stay. Just the outside appearance was telling. We go inside and check in anyway because all the other hotels were ...

pleasent suprize. awesome place! very beautiful room! love the bedspreads!! and great staff very nice and helpful. please improve on the outside of building looks old.

This hotel should be shut down. We arrived at the hotel and was shocked by the appearance of this hotel. The hotel staff told us it was renovated but we couldn't see where is was fixed up any. This hotel is so out of date and not a comfortable place to stay. We checked in and checked back out a half hour later.

Custormer service is the number one factor in the hotel industry. This hotel does not know anything about that. Everything that was asked of the hotel, like can we please get a room with a fridge and microwave, we never got.
Cleanliness is important. Once you make it pass the lobby, everything goes down hill. Everything is out-dated. The ...

The Plaza Hotel in Fort Mill is an example of everything that could go wrong with a hotel. Our room was a disgusting mess upon arrival, we did not have adjoining rooms as requested, and we managed to have the elevator and several in-room features break over a two day stay.

We were on a Carowinds vacations with 6 adults and 3 kids. We requested adjoining rooms but when we got there, they weren't adjoining. (which was OK with us) We checked into our rooms to unpack & get ready for dinner. The first thing we noticed was the room decor was circa 1970'ish and the bedspread had cigarette burns in it (even ...