first let me say I love the lady that checked us in her name is Katie, she is very sweet and made sure my stay was comfortable. The room were very nice, the hotel had nice entertainment, the pool the jacuzzi all was nice. They provided shuttle to and from the mall, local areas and the amtrak which is neat. The only bad thing I can say about this hotel is that I did not stay long enough

Wonderful hotel with exceptional service! My husband and I took a mini vacation to Providence last month and were impressed with the gorgeous newly renovated pool/deck/outside bar. The entire staff was so friendly and made us feel at home, helping us with anything we needed during our stay. Free In house activities are held a few times a week like cooking classes and martini classes. We would definetly make a trip back!!

Pros: good location, moderate price

Cons: Oh, do not get me started on the service... Spending 40+ weeks a year on the road I can write a book about hotels. Here are just a couple of facts about Marriott I experienced during my last stay -
* Do you know how guests return a tray after in-room dinner service by just leaving a it in the corrodor? ...

Honestly, they should change their name to "Marriott Providence Resort" because that is what you are getting- a resort for the price of a hotel.

Free in-hotel activities every day- we loved the Martini classes! Lots of activities for the kids- great indoor/outdoor pool. Beautiful bar, restaurant, rooms... we walked around in awe the 2 nights we stayed there. Cannot wait to come back- and try their Twin River Casino packages!

My husband and I stayed at the Marriott last weekend. I am not exaggerating when I say this was the worst hotel room I have ever stayed in. When we checked in they claimed there were no king bed rooms available though that is what we reserved. However, after my husband asked them to check again, they miraculously found one. The hallway leading to ...

The staff is outstanding, free parking and walking distance to Downtown mall.
It's the only outdoor pool in the area if you want to catch sun. Fitness area is outstanding. Very high class restaurant with fantastic breakfast buffet. The room was nice not huge and the bathroom was a bit small but they have all the extras. You're going to ...

When we arrived for our check-in (on the later side of the day after 6:30) the room we were given was not cleaned at all. We were given another room,and the manager was friendly. However, during our stay, we were told to get out of the pool (which was quite dirty with a nasty ring around it) while we were swimming because the chlorine levels got ...

My stay was great. I love the friendly service. They tell you alittle about the State of RI. It makes you want to stay longer and see all the sites.

Nothing special about the staff or location. I was expecting a lot more from a brand as the Marriott. This was the first hotel I was in where you only had a shower stall, I would like to relax in a TUB thank you! Room was small, they tried to cram too much furniture into such a small space. Next time in town, I'll try a cheaper hotel w/ more amenities.