Hotel was great and clean. Staff was very nice and the room was pretty big. We've stayed at several other hotels including the Radisson in Monroeville and the Holiday Inn was far better and less expensive. Can't wait to go back!!
The hotel itself was nice and clean. Wr really enjoyed the pool and friendly cleaning staff. However, the only problem we had was with one of the staff members at the front desk. We saw her roll her eyes at a customer who called down to her for something. That is something the public eye shouldn't see.
OVERALL
Service
Cleanliness
Location
Value
Exceptional Employees
By A Yahoo! Contributor, 04/11/06
I attended a meeting at the Holiday Inn Monroeville to-day and my car would not start when I went to leave. ( I forgot to turn the lights off). The young lady at the desk placed a call and one of the gentlemen from the maintenance dept. helped me start the car and I was on my way in five minutes. I failed to get their names but they were both very professional and I was very grateful for their help.
OVERALL
Service
Great customer service!
By A Yahoo! Contributor, 02/11/05
Customer service here was excellent. The staff makes you feel like you are at home. The hotel is being renovated soon, I'll definetly be back!