As soon as you come in the hotel, the old musty smell will hit you. More once you get to your floor and your room.
Skip the breakfast buffet. They charge 10.95 per person but they were not clear that coffee and juice is not included. It ended up $20 per person when we paid our bill. Just go over to Hilton for breakfast buffet 11.95 per person ...

I stay at this hotel almost every week on business travel. The staff is extremely friendly and helpful. I would agree that the rooms are tired, but overall the hotel is beautiful. Since it was converted into a hotel, some of the rooms are oddly located with strange layouts. As a frequent guest this keeps my visits interesting. I've also ...

Stayed for two nights in July, 2009. The hotel exterior and public spaces are beautiful beyond words. The service, from the administrator who took us on a personal, hour-long tour of the facility, to the doorman, to the front desk staff, to the housekeepers, were all phenomenal. The room was spacious and very comfortable, and although a little ...

While the location of the hotel is prime for Scranton University families visiting their students and the exterior of the hotel is gorgeous the staff leaves much to be desired.
We had a terrible experience with Melissa at the front desk (unhelpful, rude, lazy). I waited two weeks to "cool off" before complaining about the service... it ...

Historic with nostalgia everywhere. Spacious rooms, great service, friendly staff. Did not eat there (preferring the food at The Banshee), but would definitely go back if ever my work called me to Scranton again.

Mr. Ogelvie
Vesper Crag Travel

This is a great place to stay, great staff, beautiful hotel. The bathrooms could be a little more updated but overall it is a great place. We always stay in the same room and have a cozy breakfast on Sunday mornings! We go back again and again. I drive two hours to stay there and my boyfriend drives three, we have deemed it our spot,,,

The room was dirty, cold marble floor. The beds were very uncomfortable sleep number beds that must have had holes becasue we had to keep inflating throughout the night. Stayed in a "suite" questionable at best. Overall, I woudl never stay there again nor recommned it to anyone. Plus Scranton is a dump of a town that has seen better ...

Huge Rooms! Historic. Best hotel in Scranton. Can't wait to stay there again. If you go to Scranton, stay at the Radisson! Stay there! Awesome hotel!

The hotel was beautiful from the outside, lobby very pretty. Doorman lazy, did not help us (2 ladies) with the doors or our luggage. Front desk people very nice, but reservation not correct. Had called twice ahead and verified reservation and when we arrived the room had to be changed. We were put in a room with no windows, dark, and ...