Not only was the hotel room dirty and smelly, the toilet didn't work, there was no fan in the bathroom (which might explain the mold) and it was noisier than any hotel room I've ever stayed in. It was old and run down and not worth the money they charge! We had a very long wait at check in, the food in the sports bar was awful and the ...
Location is about the only real positive here....Don't expect service with a smile here...don't expect good food either (BARF!!) ..But they do have Hershey's Cocoa available...LOL!! Save your $$ and stay ay any of a gazillion other places + check out Dukes Bar & Grill in Hershey (Google it!!) for a REAL MEAL! Outstanding jumbo sandwiches and entrees!! The Hershey Lodge Restaurant truly sucks!!
We booked 3 day 2 nights golf packages at Hersey. However the first day was raining, so the golf club credited us back. When we checked out, I insisted Scott (the front manager) to make sure that the bill was correct. He was rude to ridicule me and told me there was no balance to pay w/ my pre-deposit. Days later my credit card was suddenly slammed ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
best hotel ever
By A Yahoo! Contributor, 08/29/09
i would recommend this hotel for all ages. the room was great and the help was very kind
0 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
a little disappointed
By A Yahoo! Contributor, 06/06/09
I've stayed at the hershey lodge numerous times, and I enjoy your hotel.. I was not happy with the food at The Bears Den. I expected the food to taste much better. I'm very surprised that such a beatiful hotel had such terrible food. I then choose to eat elsewhere. I will be coming back to hershey, naturally because I have three children. I will probably stay at another hotel based on the food.
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
The worst hotel ever.
By A Yahoo! Contributor, 04/28/09
The staff was very unfriendly, the rooms were very dirty and dusty and bugs were in the sheets. Horrible experience. Please don't ever go here if you ever plan to. you are better off staying at the Econo Lodge, save yourself the time and money. dont ever go here.
6 of 7 Yahoo! Users found this review helpful
OVERALL
i loved it iloved it i loved it go every year
By A Yahoo! Contributor, 01/24/09
i loved every thing about this place we go every year and love it. you get shuttle to the park . the rooms are clean and wonderful.the food is great and gift shop is the best part !!!!!!!!!!!!!! thare is nothing realey that i cxould say bad about this place . i recamend it every one .even for the kids i love how they have the kids check inn that ...
3 of 6 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great weekend away
By A Yahoo! Contributor, 12/22/08
I thought this was a great deal! Our room was very clean and comfortable. As far as my family and I are concerned, where else can you get a nice room, breakfast with Santa (really good food), tickets to a park where everything is included, free shuttle rides, and other free tickets (light show car ride, Hershey Gardens, free chocolate tour ride) ...
This was my 6th and final time at Hershey Lodge. While it was nice 6 years ago, they have not updated anything. The linens are dirty and on a holiday weekend the Lodge cannot handle the amount of guests. Dining is expensive and not worth the money. This is not worth $299 a night. Save your money and go to Disney or another RESORT. Pennsylvania does ...
3 of 3 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Never go back
By A Yahoo! Contributor, 05/30/08
This place is over rated over priced .. out dated ,and dirty!
I was shocked I have two babies whom I would not let them roam around the room it was way to dirty. The pool even worse, and the resturants an absolute joke from the service to the food. It felt like I was somewhere in PA where no one visits, if that was the case I would not be so ...