You hear three strikes and you are out - they are out! Management was rude, housekeeping never showed up, room was dirty. We will never stay at this hotel again.
Upon check in the toilet was broken. I checked to see if the sofa in the room was a bed, yep it was, but I had to have housekeeping remove the dirty socks that were under the cuishions. It took the hotel 3 times to fix the toilet. I called for my vehicle and waited 11 minutes for someone to answer the phone. Upon asking why I waited so long the ...
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Perfect for Our Needs
By A Yahoo! Contributor, 01/23/08
We chose the Doubletree, because it is one block from the Schuster Performance Center. Free shuttle from airport w/ only 20 minute wait. Very helpful staff. Rennovated, clean, bathrooms, spacious closet with iron and board, terrific kingsize bed with extra pillows and crisp sheets. Toasty warm. Spartan restaurant, but very nice staff and pretty ...
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Not a good experience
By A Yahoo! Contributor, 10/03/06
High speed internet access did not work despite numerous attempts by service staff to fix. On the second night I returned from dinner to find my dresser full of ants. I was moved to another room in fact upgraded to a suite where the internet access actually worked.
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Terrible Customer Service
By A Yahoo! Contributor, 02/10/06
The rooms are fairly nice, but not up to par with other Doubletrees I have stayed in. The staff are not concerned at all with making you happy, or even reserving rooms as requested. The managers are no help either. I think the only reason they are in business is because there aren't very many options in Dayton.
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Anniversary
By A Yahoo! Contributor, 12/10/04
My wife and I had an excellent experience during our anniversary. The staff is very cordial and I truly feel I got the most out of my buck.