The buffet breakfast was horrible, the wait staff and the registration desk staff are rude and their curb appeal is lacking. Although the rooms were clean and the staff @ Boogie nights and a couple bar barenter's in the Casino were friendly and provided good customer service. I will not be returning to the Resorts.
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A Horrible Hotel
By A Yahoo! Contributor, 08/15/08
My wife & I stayed in the Ocean Tower this past weekend. I wish I had read the reviews here before booking my room. The room was like stepping back in time to the 70's. The condition of everything was at best POOR. The carpet was stained & frayed, the mattress was beyond bad, the bathroom was not clean and was extremely dated. The ...
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Very Disappointed!
By A Yahoo! Contributor, 07/24/08
We just stayed in the Ocean Tower for 3 nights. The room was quite large but had not seen a facelift in decades. The bathrooms (there were two) were original from 1978, in desperate need of updating. The mattress was in horrible condition, the room furniture was worse than what you would expect to find in a thrift store. The carpet was stained. ...
The hotel itself is really great but the room could have been nicer. The t.v. was really annoying, there needs to be a bigger table, and the bathroom needs a vanity. Also, the bathroom walls should have been cleaner. The walls in the room showed apparent dust and the carpet needs to be cleaned. Services were fine. Hotel lobby and halls were very clean.
The Ocean Tower Jacuzzi Suite was booked @ $450 for one night which we did not mind paying...all we wanted to do was relax. Upon arrival, our room was not ready at 8pm, person at front desk did not care about this fact nor us the customer. Room was still not ready at 10pm & a manager eventually moved us to another room. When we asked was this ...
Check in took over 1 hour on a week day, room was dirty,large stains on carpet, clogged tub, noisy rattling windows and very loud squeeky door. Bed was like sleeping on the floor, Not enough towels in bath room. Bell service refused to take our bags to the room and was very rude. The same Piles of dirty dishes and pizza boxes left in hallways were ...
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people
By A Yahoo! Contributor, 10/24/07
the people are very friendly,helpful Isebel atthe front desk very helpful Ive, known her for along time .thats one of the reasons i always come back among other resons im, treated very well by other members of your staff people who take care of the front door ,the bellmen and others people at breadsticks
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Love It
By A Yahoo! Contributor, 06/19/07
I love the Resorts in AC. It is the only place I stay and play...Slots are loose, food is awesome and the rooms are fantastic. I have been going there for years and never have any complaints. Plus they really know how to treat their loyal customers.
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HORRIABLE
By A Yahoo! Contributor, 01/30/07
THEY REALLY NEED TO UPDATE THE HOTEL STILL LOOKS LIKE IT DID IN 1978. BUFFET IS THE WORST IN AC. AND WHAT IS UP WITH NOT HAVING AN ELVIS IN THE LEGENDS SHOW ANYMORE.
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RESORTS RULES!!!
By A Yahoo! Contributor, 12/05/06
I love Resorts and the staff so much that I go there at least once a month for the past 2 years. It's so easy to get comped, the rooms are clean, although I do prefer the Rendevous tower over the Ocean tower. But, either way I am happy. I always order my breakfast in the room and never was disappointed. The staff at the front desk, the casino ...