The staff is very rude and the management is extra rude. The mangaement is also unaccomadating. Staff also lacked knowledge of hotel policy. Called and asked for the shuttle service and was told the shuttle was stuck in traffic. After waiting an hour and 30 mins (i got a taxi back) I saw the shuttle sitting in the parking lot. This was very upsetting.
I was given a room which was infested with bed bugs. I was treated like the situation was my problem and I had to repeatedly insist on fair treatment. I was shocked that the hotel did not actively do everything they could to remedy the situation as quickly as possible. On the contrary, I had to fight every day, every step of the way, to ensure that I had a place to sleep.
Very tastefully decorated, helpful staff, and you can't beat the location, especially if you're attending an event at the Metrodome. The shuttle to the dome (only 6 blocks away) was great on a cold, rainy day. The lobby bar was fun. The breakfast buffet was really good. Can't say enough, except would stay here again !
They have excellent service, the front desk was great, Parking was easy to get to. The rooms were very clean and well kept. The hotel restaurant was also a plus. I would return to stay there again.
First off, I swear the food they had there had been sitting out all night because the peice of fruite there had exactly the same bit mark as when I went to bed. Further more, when I accidently started a fire in my room,the sprinkler system didn't even go off. While this was good for me, so I didn't have to pay for damages, this place is a death trap and I would not recommend it for anyone who values there life.
always a great place to stay. no matter if one is in mpls or galveston.clean friendly good service. pretty, even under construction. good rates. could i please get a room in december near the metrodome. or in bloomington if you provide transportation to the vikings game. actually i need more than one room. it's a family affair. suites actually.thank you
I stayed at the Holiday Inn metrodome on 4/12/05 for 2 nights. The hotel is tastefully decorated and very clean. Therooms were comfortable as well as having great views of the Minneapolis skyline. I think they have a fun lobby bar...it is situated in the lobby and was fun to people watch. The restaurant served a good breakfast. I enjoyed the comfort of their beds and many pillows in the room. The front desk staff were very helpful and cheerful.