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<< To Kensington CourtKensington Court - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
LOCATION
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Clean and InvitingI enjoyed the friendliness of the staff. I never felt unsafe or anything. This place was very clean and inviting.OVERALL
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Great StayI was here for a conference and loved this hotel! The details are beautiful and the staff was fantastic. I will be staying here if business brings me back to Ann Arbor.OVERALL
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Great to my group!I am from Ann Arbor but had a group of colleagues (10 rooms) stay at the Kensington while in town. Not one of them had a complaint. I called the night my guests were checking in and asked if they could give a message to all of my guests checking in ... the friendly girl at the desk not only said that would be no problem, but also offered to deliver ...SHOW FULL REVIEW
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Great Banquets!My company had a week long event at the Kensington Court in their onf of their ballrooms. The whole expereience was great. The sales rep was very efficient and flexible with all of our last minuite changes. We had some of the same servers all week and they were very friendly and accomidating. We ended up having more guests than expected and when I ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Not worth the stayI was told at check in by a very rude manager that they would not be able to honor the price they quoted me when I called and booked the reservation. I should have left then, but was not too familiar with the area. I was given a room on the executive level that included a complimentary happy hour from 5-7pm with wine and snacks. There was ...SHOW FULL REVIEWOVERALL
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A disappointing experience!!!The desk manager was cold and uncaring when I expressed my concerns. I was charged a different rate on check out than I was quoted upon check in. The TV cable did not work. They charged me $20.00 more for an "executive room" compared to a standard room for a "free breakfast" to be included. What a disappointment!!!. This ...SHOW FULL REVIEWOVERALLServiceCleanliness
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Fabulous ServiceWe had our daughter's wedding and reception at the Kensington and we were delighted with absolutely everything. Most of those invited were from out of town and they received excellent service. We had an unusual reception which was a dinner theater atmosphere and Kensington did everything possible to make it a success. They were extremely ...2 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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BLISS SHOW & KENSINGON COURTI too attended the bridal show at the Kensington Court and I thought the food in their dispay was horrible! It was cold, gelled and overall gross. The bridal show was a smaller show compared to the one I went to at the Palace but it was more resonable and not so overwhelmeing. You could actually talk to the businesses without being pushed and ...SHOW FULL REVIEWOVERALL
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Great visit, great locationVery nice place to stay. Rooms are very clean as is hotel. Very nice pool area. The staff was very accommodating; brought us extra pillows & blankets upon arrival. There is only morning coffee, no continental breakfast which was somewhat disappointing.1 of 1 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Best in Ann ArborPolite, Clean, Comfortable, Elegant, Nice, Courteous staff - and they upgraded me to a suite - which made the entire business trip the best!
The breakfast they included was delicious, and even though I was "stuck in the hotel" after the conference was over - due to the snow - it was the most relaxing weekend I've had - and I've been to just about all the nice, upscale hotels in Ann Arbor - so that's saying something!You have found this review helpful.4 of 4 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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