When I made reservation, I specifically asked for a non-smoking room. Even though they gave us one, the room reeked of smoke. When we asked for another room, we were told there were no others (aw come on - it was still early in the day and I had a hard time believing the couldn’t switch us). Housekeeping needs to do a better job because ...
Perfect location in the Back Bay and the staff made us feel like we were royalty. We are looking forward to going back and wouldn't think of staying anyplace else.
Outstanding location. Shopping malls and the Boston T was right outside our front door. Just ideal location. Hotel was a bit pricey but its hard to complain considering all that is in the hotel and room.
Loved the new rooms which were outstanding. Superb beds and everything was high quality. Browns, Khaki and Linen colors. It was very ...
I reviewed many hotels before I settled on the Colonnade Hotel and I was not disappointed. The service was great and helped with questions about transportation and places to see. When we first arrived we had a problem with our toilet running, after a call to the front desk a repair man came right up and fixed it within ten minutes of our call. ...
My friends and I had reserved 2 rooms and had spoke with the reservation staff regarding adjoining rooms/early check in to make the most of the pool area. We were there for a bachelorette party. We were not able to check into our rooms until 3:45pm, 2 hours and 45 minutes after arriving. By then, we needed to get ready as we had dinner ...
Great location with mall, Hynes convention center across street, lots of restaurants nearby, and the staff was very helpful.
However, for $260/night, this hotel is not that nice. For example, the bed is hard, the bathroom door is very difficult to open and close due to many layers of paint, my desk lamp has no lightbulb, and the wifi access ...
We stayed at the Colonnade while we were in Boston attending the AARP Convention. We arrived early in the morning to the hotel and was ready to just check in our luggage, but surprisingly our room was ready. The room was on the 7th floor overlooking Huntington Avenue. We couldn't have been happier with the cleanliness, comfortable beds, decor, ...
My husband, 9-month-old son, and I stayed at this hotel for a weekend in April to attend a wedding. We were pleased with everything until we got into the room and requested that the air conditioning be turned on. The hotel management said they would not turn on the A/C to the entire building. Instead, they suggested we open the windows. This was ...
The Colonnade served our every purpose for our visit to Boston. We went for our daughters 10th birthday to see the Red Sox and the location was perfect. The staff was tremendous from helpful hints for dining to directions to sites. They even sent free dessert room service to our daughter on our last night. Absolutely staying here again for the Red Sox playoff games.