This place is a disaster waiting to happen. False fire alarms are apparently the norm here at all hours of the night and morning. The bathrooms in pop up campers are more comfortable. There is no discernable ventilation system I could find, and regulating the room temperature is done by opening and closing the drafty antique ill-fitting windows. My ...

The unprofessional staff informed us that our reservation for 2 nights had been booked as an "afternoon" reservation. While wondering if we had accidentally booked a room at a brothel, we sat and waited 20 minutes in the lobby for her to tell us our double bed accommodation was ready. Unfortunately we had to wait in the lobby yet again ...

From trouble making the reservation, to not being able to check in at 3 (ended-up getting a room at 4 after persistently being blow-off by the staff for 1.5 hrs), and then being charged for no-show I didn't even book. This was the worst hotel experience to date and I spend 50% of my time in hotels for business. The prices are high and the ...

Well, I'll start with the one positive thing about this hotel. It was within walking distance of Grill 23 (the wonderful steak house my boyfriend and I dined at for Valentines Day). With that being said, I'm moving on to the the negatives. We waiting in line to check in for at least 25 minutes (which is inexcusable with what I paid for to ...

We hated this place from the beginning. The bathroom could not even fit an averaged size person!!! Also the staff is VERY rude and unaccomodating. STAY AWAY!!! I would have rather slept in my car.

The lobby and front desk had the feel of a luxurious 5-star hotel, but the room certainly did not. The hallways, carpeting, and doors were old and outdated. The service was great. Another thing I would complain about is the speed of the elevators when the hotel is crowded. We had to wait for a while just to get down to the lobby...

I stayed here the night before the Massachusetts Bar Exam and was really disappointed. The room was small, there was no fan in the bathroom, the coffee maker was broken and when I called to see about getting a new one they didn't respond. The walls were thin and you could hear your neighbors. The room decor leave's much to be desired The ...

I just returned from a 4 night stay at the Park Plaza. I have traveled all over the world and am easy to please with accomodations. I have never felt compelled to write a review before, but everyone should be warned about this hotel. I am also a travel agent. THIS PLACE IS THE WORST! Do not even consider this hotel if you like friendly staff and ...

We stayed here midweek while in town and were very, very pleased with the comfort level of both the room and the hotel as a whole. It's a big place, and could easily be just another big hotel in the middle of a big city, but the service was personable and friendly. We loved the beds! Amazing mattresses and perfect pillows...something not lost ...