Because of a snowstorm we were very late getting in (1:30am) - and the staff was still upbeat, courteous and helpful. We love that there is a starbucks in the hotel. Room and linens were clean and comfortable. For those who are sightseeing - the hotel is on the trolley stop list (very convenient) and it is a short walk to the metro station.(you ...
First off, I'd like to say that I work in the hospitality industry, and this hotel is not up to par at all. I put a do not disturb sign on my door when I arrived. To my suprise a team member just came walking in, no knock or anything. Then I go to take a shower and there are small hairs all over the room including the bed. Very disgusting. I ...
I might be a little bios here because I was upgraded to a presidential suite (Platinum Starwood Preferred Guest) which was an absolutely magnificent layout with 3 bedrooms, fully furnished dining room, kitchen & 4 bathrooms. I was travelling alone so this huge room was kind of a waste but still I am not complaining.
This hotel is in an excellent location. Walking distance to Copley Square, Fenway... T station is just one short block away as is bus service into Cambridge.
Staff at the hotel were very helpful. Starbucks in the lobby - very convenient for morning coffee. Use of Yahoo internet station(at least 5 computers) also in the lobby (30 minute ...
Although the location is great, the rooms were small and worn. We were put in a hancicapped room with no tub -- just a sit down shower. I have no idea why. The remote control was sticky, there were no ashtrays in our smoking room, and the view was pretty bad (7th floor). The girl at the concierge desk was snotty, as well. Don't pay ...
I am writing this from a greasy keyboard on an overcrowed public pc area in the hotel lobby. Why? Because after paying $259 (and add about 12% on to that for taxes) a night for a room , they want another $10/day for in-room internet service. BTW, if you expect to work out while here, you'll pay extra for that, as well. Both days, I've been ...
Great place for a family. Kids loved the pool, Mom and Dad liked being able to walk indoors to many attractions. The rooms were very clean and spacious, the beds were very comfortable.
First thing I want to say is that the beds in our room were the best beds I have ever slept on during a vacation but unfortunately that is the only good thing I have to say. Now to the bad. When I first got there the line to check in was out to the doorway. When I finally got to the desk I was told my room wasn't ready. I was told to come ...
Nice Looking lobby when you walk into the hotel. very clean and buzy. We arrived on a Friday Afternoon and quite a few people were checking in, but the line moved very quickly and we were in in no time. The room was small and just looked old. We were on an upper floor, so it gave the impression that they stopped the fancy theme of the lobby at some ...