Should I start with the two large dogs that bark non-stop or the baby crying. Now I understand, it's a baby. However, this little chunk of love gets up at 1, 3 and 5 am nightly. The walls are so so thin. The cying seemed to be in my ear. The dogs were left in the room. Each time the "security" came up they told me there was ...

Went here for the MTTS (Microwave Theory and Techniques Symposium). Very expensive for such low quality. Should have known better when I saw the "Otis" (Elevator repair man) sitting on a bench. Yep; elevator would not go to my floor... or the gym... unfortunately, the stairs don't go to the gym in the North Tower either (floor was ...

Although it's a little pricy, this is my favorite place to stay in the Copley Square area. Beds are super comfy, and the rooms are quiet. I've stayed here several times (as well as the Hilton and Collinade which are a stones throw away) and definitely plan on staying here again. I read the "bad" reviews for this place and, ...

Can't get over the negative reviews. One of the nicest hotels I've been to in Boston. The rooms were nice (not spectacular, but very nice and clean). Customer service was fast and efficient (we needed a cot and they got us one within the hour). It's also connected to the Prudential Center and right by Boylston bars (Pour House, ...

I decided to take my mother and daughter to Boston to visit the wonderful city and also to go shopping. Coming from London, England we were very familiar with the Sheraton Group of hotels and have used them ofter. When we arrived, the staff at the front desk were extremely hellpful, but when we arrived in our room, it was really worn, the ...

I stay in hotels 100-125 nights per year. This is one of the worst I've ever encountered; Filthy condition of room. Barely edible food from room service. No WiFi.

On top of that, we are currently paying 600usd per night to stay here this week, more than most hotels I've stayed in this year in Paris, Tokyo, Hong Kong.

Despite the attempts at decent service by the staff, I would avoid this hotel. It feels like a decrepit ocean-liner.

First night in - had a room right by elevator shafts. Laid awake all night listening to the elevator go up and down. Next morning, I asked to move. Was given a great corner room set off the hallway that was very quiet. It had two large windows with a marvelous view of Boston. Loved everything about this hotel. They even waived the internet usage ...

We were there recently for a convention and we feel the accomodations were over-priced.

Our room was small and right next to the elevator shaft so we heard (and felt) the elevators all night long. The bathroom had a huge hole in the wall right behind the toilet. The escalator upstairs to the convention center went out of service the 2nd day we ...

When we got there we had an average room. I asked guest services if we could have a room with a view. It was awesome!! It overlooked some of BackBay and downtown. The location was awesome. The only drawback was that we had rented a car and it cost us $37 (+ tip) a day to park it. Other than that I would recommend the Sheraton (this trip) to anyone, especially when you get a package deal including air fare. We had a FABULOUS time!!