The new owners have really revamped this hotel and it is very stylish and beautiful!! The new pool area is gorgeous and the pool is mineral rather than chlorinated water. The only negative was the oridnary hotel continental breakfast with average food. Otherwise, it is a really great place to stay and would highly recommend it!

No offense to anyone who this may or maynot offend. I was recently in Hagerstown for a Wedding. And we had the reception at the Clarion hotel. When we were first going up the hill to enter the hotel i saw a tower. {not knowing at the time it was part of the hotel.}I thought to myself wow what a rundown building. Then we went to check in. We were ...

The staff was very friendly and helpful. Our room, while not in the best shape, was clean and comfortable. The bathroom was stocked with supplies and clean towels and washcloths every day. We used one of the conference rooms and found it to be very suitable to our needs. All of the kids and adults in our group loved the pool. There is no ...

The lobby and pool were pretty nice, and the staff was very friendly and helpful. But the rooms? Absolutely disgusting. The room smelled of smoke (although non-smoking), there were spiders crawling up and down the shower curtain, the tile in the bathroom needs work, and the faucet was leaky and covered with mold build up. It wasn't worth the room rate at all.

This hotel is gross! I stayed for a 3 day conference, and all of my group said they thought it was gross! There were no roaches I saw this year, but they were there last year. The hallway's roof had a huge leak spot where the plaster was falling down. The upstairs rooms smelled horribly of animals. One of the conference rooms bathroom ceiling ...

I will never stay at this hotel again. Not only did we have a dirty room, broken phone, broken towel bar. We were met with roaches crawling out of our sheets - very late at night. We were leaving the next morning - thank god! The front desk was told about the roaches by many other guests, including myself, but did not seem too concerned. Stay ...

This place is filthy!! I was there for a meeting, and all 35 people reported the same thing. The rooms are filthy. The bathrooms are disgusting. Mold, water damge, peeling wallpaper, broken windows and lights, holes in the walls, urine odors, roaches and cold showers were a common theme. Clarion should be ashamed to have its name on this hotel. Never stay here!!

I checked in and got to my room. There was a very noticeable smell of urine and cigarette smoke. I went back to the desk and asked for them to switch me but all the other rooms were "sold out" despite a pretty empty parking lot. So I went out for dinner to cool off a bit, and returned to find crickets on the floor in my bathroom. That was ...

As we approached Hagerstown there was a terrible thunderstorm. When we went to check all of the electricity in the area was out. We were kindly helped into a room and offered some candles.

Once the electricity came back on all was what we would expect. The children enjoyed the pool.

The complimentary continental breakfast turned out to be a ...