We stayed at more expensive places that we not as nice as this, the staff was friendly the food wasn't that great in the restaurant, we just found someplace else to eat.This is the ideal place to go on a family vacation, the grand children always had something to do. We will do it again next year
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Not a good place to stay
By A Yahoo! Contributor, 07/03/09
My family and I stayed for 4 nights and we were not pleased with our visit. To begin with there were streaks on the sheets. The bathroom was extremely small. And to top it all off our vehicle was broken into while in the on site parking lot and we received no compassion from the manager. As a matter a fact he had a nonchalant attitude toward the situation. Overall WORST HOTEL I have ever been to by far.
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Hotel is disgrace!!!!!!
By A Yahoo! Contributor, 08/25/08
This hotel was disgusting. We paid $250 a night for an ancient room with bayside view with torn carpet, holes in the curtains, bugs, old blood on the towels, black streaks on the "clean" sheets. Management did not care about our being upset. I had to complain for 3 days to general mgr in order to get a reduced rate for 1 day! Stay elsewhere!!!!!
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Disappointed
By A Yahoo! Contributor, 07/19/08
I just returned from a 2 night stay (7/17-7/19/08) and was disppointed. I imagine the facility was very nice when first built/furnished, but the hotel rooms need some serious updating and the room and bathroom could use more detailed cleaning services. Our room was over the ice skating rink so I was ready to see the "profesisonal" ...
We wanted an ocean front room and were cheated by CheapTickets! Check the rates and availability with the hotel first. You might not get what you paid for!!!!!
We booked through hotels.com, and we shouldnt have done that for one. we would have gotten a better deal through the hotel it;self. the main dissapointment was that this was rated as the best and most kid friendly hotel in the area, so we took it. We booked for a beach view room, and well got a view of the beach.... way out you could see a tiny bit ...
I went last summer, I loved everything.. not one thing I didn't like.. very friendly.. very beautiful.. and a few steps away the beautiful beach.. clean rooms.. good maid service... all around beautiful.. I didn't want to leave.. has an ice skating ring in the middle of the hotel including an indoor pool, a gym, a sauna, and a pool.. and don't forget the arcade.. I loved it all!! Can't wait to go back in a few days.
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Mistake, avoid entirely, stinks.
By A Yahoo! Contributor, 07/09/08
When I made reservations for the 4th of July 2008 for my son, daughter and myself, I asked specifically for a room on the side where fireworks would be easily visible. They gave me ocean front @350.00 a night. However, as soon as I checked in I noticed a flier that stated fireworks could be viewed from atop of the parking garage (inlet side) at ...
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Stay Away!!!
By A Yahoo! Contributor, 06/26/08
Where to start: Literally, everything about this hotel stinks. It is truly geared for families with very small children. Everything closes at or before 10PM. Room service and housekeeping were non-existent. NO ONE SPOKE ENGLISH! Half the reason why we did not get the service desired was because no one understood us with the exception of a few ...
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Some good, some bad... mostly old & tired
By A Yahoo! Contributor, 03/30/08
The Good:
1) The breakfast buffet at $9.95 (or free for 12 and under) it really can't be beat.
2) The Sports Bar staff is funny and poignant, and they make a decent drink
3) The ice rink itself is a bit small, worn, rough and not very well taken care of... but it is unique, it is indoors.