the room had a mold and musty smell. the bathroom had stained grout on the bathroom floor. there was bed bugs in the bed and in the shower. a/c didn't work. the pool looked creepy. the staff wasn't nice. i wouldn't stay here again.

I just love this hotel!!! I love the dark furniture and antiques. Some of the rooms have been newly remodeled. The restaurant was excellent. The staff was very friendly and accommodating. I ask lots of questions and they were able to answer every one.
I will definitely stay again. Just sorry I had to go home in the first place.

The overall atmosphere was nice, beautiful lobby. Unfortunately the rooms were not so nice. We stayed in a "renovated" tower room. Basically that means new bedspreads. Old scratched up furniture. Horrible picture on the tv. There was an inch gap between the carpet and brick bathroom floor. My sister stayed in an unrenovated room ...

excellent service, great food, plenty of amentities, personel at the lounge was friendly and the entertainment was outstanding. Must try the potato soup in the restaurant.

If you want to stay in a rundown, dark, dirt era hotel , this is the place for you. Stayed for the weekend and was looking forward to staying in a sorta themed hotel. Service was poor, room was dirty, and certainly not worth the price. The shuttle service was nice but not worth it. I read some of the other reviews and can only assume the hotel is posting the positive ones. Good luck

Stayed here when we attended the BIX Jazz Fest in July, 2006, thinking it would add to our desire to have a romantic getaway. Nice decor, albeit a bit shabby and showing age. The room was nicely decorated and clean, but again, things like numerous chips in the wood t.v. armoire, a cracked lamp (glued together) and stained shower curtains ...

I have been driving past this hotel for years but never stayed. My family and I decided to splurge for 1 night en route home from a trip. The decor certainly fit the castle theme, but the hotel and furnishings do somewhat show their age (despite recent renovations). We did have our evening meal in The Lodge's restaurant. They have the ...

I thought from all the stories I heard, that this would be a great motel to spend the night in, But once going there for ourself, We were not at all impressed. First we were told one price, then they changed it. For the amount of money spending to stay there, it was not very clean, You could see where water had been leaking in the window. And ...

A world class lodge in a world class city. The food was as expected excellant. The service was great, the room was first class. I enjoyed every minute of my stay in your city and can't wait to return