The park attendant is so rude and I've called the front desk requesting a wine opener, the agent who answered my request told me why dont you come to the front and pick it up.. what a poor customer service! thats why, to you guys out there if you can't handle good service to your guest better close your hotel or else train your staff in ...

Great location for visiting friends or relatives in the Kahului area. Lot of conveniences near the hotel (malls, eateries, airport). Friendly front desk, rooms are clean. Hallway/corridor not the greatest but it is okay. We stayed on Garden side (Supreme standard room) which is nice and quiet -away from parking lot which is outside of cheaper ...

Upon check-in we were upgraded to a Deluxe Tower unit. Quite large with 2 double beds, dressers, small ice box and table/chairs. The room was clean and everthing worked fine. The bed was firm but not overly. The size of the 19" analog tv was adequate but the reption was outstanding. Internet cost me $25 per week and parking's $5 per ...

Yes, I know Hawaii has cockroaches. BUT THEY SHOULD NOT BE IN YOUR HOTEL BED!!! And this one was giant, almost two inches. We saw one of his smaller friends earlier on the curtain, and who knows how many more of their buddies were lurking around. Needless to say, we got the hell out of there. The last thing I needed was some cockroach imbedding ...

THIS WAS MY 5TH VISIT TO THIS HOTEL,AND I WILL NEVER BOOK THERE AGAIN. NOW YOU MUST PAY $5 DOLLAR A NITE TO PARK THERE. THE PARKING IS VERY LIMITED AS IS, AND NOW BECAUSE THEY HAVE OPENED A NEW RESTURANT PARKING IS ALMOST IMPOSSIBLE BETWEEN 6PM ND 9:30 PM. INSTEAD OF CHARGING PEOPLE WHO EAT THERE OR HAVE THEM PARK AT THE LOT NEXT DOOR THEY CHARGE ...

The bed was very uncomfortable. After drying your hair with the very thin towel the hotel provides, the towel is so damp/wet to dry the rest of your body. Beware of getting sprinkled on by water on the hotel grounds. There are no signs around the hotel walls or grounds of the times the water sprinklers will be turned on.

On the good side, the ...

The workers were very happy here. We were greeted when we arrived with Aloha and when we left. Good room cleaning, grounds people did a great job with keeping the landscaping groomed. Security was alert and freindly. Hotel is central good for which ever direction you go. Lobby has a great display to photo with. I was very proud to see our Great ...

Nice staff, clean accommodations, within walking distance to local shopping and local flavor. The locations is awesomely relaxing. Within driving distance of all major site son Maui. Parking can be a challenge at this location depending on the season and time of day.

Spent two weeks with this hotel as our base for daily adventures on Maui - I would definitely stay here again.

Despite reading some poor reviews of this hotel I still decided to give it a try.
What can I say! Clean and spacious rooms, very helpful and friendly staff every day, excellent location, Coconut Restaraunt provided excellent choice of well prepared food served by very helpfull staff.
OK, so I was staying on a budget and this suited my pocket, but ...