When you rent a room in a hotel, you expect free access to the facility, to be able to come and go without impediment. You don’t expect a gang of thugs (two or more + uniformed police), that were not Waldorf Astoria Casa Marina, Key West staff, to stop you at the hotel entrance and demand identification. Let me repeat, these were not hotel ...
First room was dirty, hair and a women's disposable razor on the bathroom floor. Needs some touch-ups, looking a bit shabby. Was quite disappointing. Left a day early to stay in Ft. Lauderdale.
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Worst trip ever
By A Yahoo! Contributor, 07/29/09
They should be ashamed to call this a luxury hotel. The first room they gave us it was so small, dirty, even the bathroom ceiling was falling down. We were finally able to switch rooms since they didn't have any bed rails for small children. We were offered an air mattress for the kids, which didn't fit in our room. At least once we moved, ...
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Inside nice, but outside is spectacular...
By A Yahoo! Contributor, 07/09/09
The location of the hotel and the views from the back of the property are spectacular. The pools are very nice as are the beach areas and anything water related. Our 14 yr old son went para-sailing with the hotel water sports staff and really enjoyed it - and it was actually a good value. Other rentals, such as the jet ski, were overpriced. The ...
Paying $400.00 per night was not worth the money. Room description was misleading -- the Vista View was that of a parking lot. Noisy and depressing.
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Loved it!!!
By A Yahoo! Contributor, 05/05/09
My expectations weren't high, as I pricelined this hotel/resort. When hearing that it was our 10th anniversary upon check-in (true), our agents Chris & MJ upgraded us to an oceanview room with a balcony, and gave us a coupon to use on either food or drinks at the outdoor bar or cafe. Obviously, they didn't have to do this, but the staff ...
We recently took our 10 year old son with us. We actually had trouble getting him to leave the complex. The Staff, accommodations and atmosphere were excellent. We are definitely planning on a return visit in the near future.
The hotel is very nice. The pools are excellent. The beach is serviceable, but the hammocks are a nice tough. The wireless internet does not work and the "business area" is 2 computers with the worst bandwidth I have experienced in 7 years. They try to soak you for $20/night valet or $12/night in a lot across the street, but street ...
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Casa Marina Was Just What I Wanted
By A Yahoo! Contributor, 12/20/07
I was looking for a nice place where I could go on my own, have privacy and peace in my room and luxury by a pool or beach. Casa Marina was all that and more.
First off, one of the pools was closed while I was there. But there were so few people at the other pool, that when I floated in the pool with a view of the ocean on one of the ...
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Bad Feng Shui
By A Yahoo! Contributor, 12/11/07
After spending a fortune on renovating this hotel, the owners have done little to make the rooms comfortable. The rooms are too small with too much furniture and you are faced with a full length mirror on the side of the bed. I did not get one good night of sleep and went home exhausted. The rooms are very noisy and one can hear everything your ...