You could not find a better location in proximity to Landshark stadium and Calder race track. Unfortunately, the amenities and staff are seriously lacking. With a million or so poured into this place it could be a Gold Mine. Get some decent pillows, nice, clean bedding and even some new mattresses. Put some decent soap and toiletries in the ...
The hotel itself looks pretty nice from the outside and is very close to the Dolphin Stadium. So you would think that the inside was just as nice as the outside.
Well that's not the case. The hotel staff were at times not the most friendly bunch of characters. The room that we had was supposed to be a non smoking room but it was not. So ...
Room was dirty and very stinky. Front desk was rude and unhelpful...at check-in, presenting a name and pre-paid reservation number (from online dolphinstadiumhotels.net), the front desk clerk refused to process the check-in because she doubted she had a fax confirmation from the reservation company...she said she couldn't process the check-in ...
1 of 1 Yahoo! Users found this review helpful
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overall great experience
By A Yahoo! Contributor, 12/16/07
the people at the front desk were so friendly, the food was great, the room were clean, and the pool, golf course and basket ball court were all very entertianing
I LOVE THAT HOTEL ITS THE BEST THE SERVICE IS GREAT THE FOOD IS OUTSTANDING THE POOL,EXERCISEROOM,I LOVE IT ITS REALLY GOOD SO U GUYS GO U WILL LOVE IT TRUST ME.
0 of 1 Yahoo! Users found this review helpful
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very dirty
By A Yahoo! Contributor, 02/11/06
we request a nonsmoking room, they gave us a dirty smoking room. service sucks, inter at your own risk. this is not a 3 star hotel.
1 of 1 Yahoo! Users found this review helpful
OVERALL
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What a Value
By A Yahoo! Contributor, 02/16/05
What a value. The El Palacio Hotel is great. Great service, great price and good food. The manager of the hotel told me they just opened their Legends sports bar and grill. For a new place they've done great. Huge TV's through out. All I can says is great job.