From the very first time I've visited I knew I was going to become a repeat customer. The hotel itself is clean, well maintained and more than adequate. Of course, there is always room for improvments and upgrades in such competitive world but what make this place stands out among many other that I had the chance to visit is the staff. They ...

So I celebrated my birthday here it was so amazing. I had the CLUB Floor, parking was FREE and I was allowed to have as much of my guest come over to the pool without having any issues or with the staff looking at us all crazy. I had such a great time in the room with a comfy bed, clean shower and an extra hour to check-out. This place is so much ...

Lots of problems: the bathroom toilet flushed all night long; the sink had no hot water, only the shower did; the room service tray we put out in the hall Monday night was still not picked up on Wednesday, nor was the tray in front of the door two doors down from us (it wsa there when we arrived and still there when we left two days later). The ...

The Sheraton Hartford provided a wonderful overnight experience. The rooms are very spacious and comfortable, and the furnishings are contemporary and a nice change from classic hotel furnishings in most hotels. The indoor heated pool, although not utilized by us, seemed to be in good condition, along with the business center and other amenities. ...

Well, they charged $10 a day for high speed access, so I used my dialup which they charged 90 cents a call, the door to the bathroom was delaminated and would not close, someone came into my room during the day and opened every drawer looking for things to steal, the food was barely digestable (stay away from the portebello mushroom croisant) the ...

I recently stayed at the Sheraton East Hartford while visiting friends in the area.

Apparently, while I was in town, a local college football game was occurring in the area and I came out on Saturday morning to see that some overzealous tailgater had apparently urinated on my rental car. Unbelievable, not even sure why he/she was tailgating at ...

I recently stayed at the Sheraton Hartford hotel in east hartford and was quite happy. It was a nice surprise to not have pay for parking and be able to walk to my office. the staff was the most accomadating i have seenin my travels. I would be more than happy to stay there again

Let

This has to be the worst hotel I have ever stayed in. I travel quite a bit on business and I was recently in Hartford, CT and stayed at this hotel for about a week. The bathroom was an absolute mess when I arrived, not to mention the musty scent that engulfed the entire room once I opened the door.

The staff was borderline incompetent, I would ...