The room was nice, and the bed was very comfy. The website said hot tub, there was no hot tub. The pool was not very clean. The website said continental breakfast. That usually means a free light breakfast. Well, you had to pay for the continental breakfast. No "free cookies" were even offered. Ice machines are only on three out of five floors. Staff was not very helpful. Unfortunately not a good experience.
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Great Hotel
By A Yahoo! Contributor, 10/18/05
friendly service and very confortable rooms, I really liked there 24 h shuttle to the airport, the restaurant was really good I loved the duck my compliment to the chef. I definitively recommend this hotel.
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3 of 3 Yahoo! Users found this review helpful
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I use to stay there...
By A Yahoo! Contributor, 08/30/05
Very confortable, clean, the attendants are very attentious. The distance from the downtown is the only problem
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Great Staff
By A Yahoo! Contributor, 06/23/05
Prompt service and exceptional care. Staff is extremely friendly, from the maids to the desk clerks and resteraunt servers. All around a great stay.
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I can't wait to go back
By A Yahoo! Contributor, 12/26/04
I stayed in the DoubleTree Bradley Internatioonal Airport, and I must say that it was a very satisfying experience, the staff was very friendly, the check in was quick and I got a very warm delicious coockie, my room was spacious and my bed was extremely confortable so many pillows and the matress was made to sleep in, I used the indoor swimming ...
I've heard from others that Doubletree Hotels were good, but I was not pleased with the one in Windsor Locks. Some of the staff at the front desk were not knowledgeable (too many situations to name). The housekeeping staff wouldn't refill ammenities unless you asked. We were sometimes shorted towels or not given clean cups. Our toilet ...