My recent 5 night stay at the East Hartford Holiday Inn was great! As soon as I arrived, I was upgraded to a suite (fridge & micro) at no add'l cost. The place is very clean (except for the stairwell) and the staff is gracious, helpful, and accommodating. The breakfast buffet is delicious (lots of choices). The exercise room could use some ...

I stayed here on business. It would have been better to just sleep in my car. Now lets face it Holiday Inn is one of those hotel that can be nice or can be so so it just depends, but this one in terrible.
The staff was rude and seemed uninterested in doing anything to make the customers happy. The place was not clean ie: trash cans over flowing, ...

We booked two rooms. They were side by side on the fourth floor. Each had awful smells as you entered. I want to say it was a damp, moldy smell. Ugh, not good for the allergies, that's for sure. Another person with me thought it smelled like stale cigars even though we were in a non-smoking room. I think it was something under the rugs. ...

After we had to leave the hotel next door abruptly
the Holiday Inn was wonderful in finding us a room
for the next night

The hotel was very nice and very clean. Although
they do not have any kind of breakfast buffet they
do have a restaurant that serves breakfast and they
are also very helpful in directing you to places that serve breakfast.

I recommend this hotel very highly and would stay
there again.

The staff were awesome! Took care of all my needs and can definately see that they are doing the best with what they have. Hotel could use updating, but by and large it was a great stay.

I stay on the road for months at a time and the staff here makes you feel like your part of the family and not just a guest.
The restaurant and bar on site is great especially in the winter months. The rooms are big and always clean. There are lots of TV channels and the free wireless internet is a big plus. It's a great value too!

Loved the staff. Even though the hotel is old the staff makes it a great place to stay. They are very helpful and try to cater to your every need. I really enjoyed my stay and felt like it was my home away from home.

Have a very bad smell like cigarrette on every floor.
Door locks are not working propertly. Air conditioners are noisy and they open your mail.
Not recomended at all.

I literally caught something at this place. I suspect the blanket wasused as a specimen depository in another life. Do your self a favor and find another place to stay unless you truly enjoy serious skin infections. The only positive point is that the staff is not completely useless, they provided me some free lotion to sooth the itchy-ness.