stay last week was very pleasant. rooms were fine. staff was friendly and helpful. jacuzzi was nice bonus and was nice and hot. extra bonus was free van to mohegan casino. looking forward to staying again.

very pricy, not very clean, not very nice, old and dilapidated, no kitchen in rooms, old musty smell! i would never ever stay there ever again. if you are looking for a place in town the navy lodge is the best value, its much cleaner, and much newer!

We stayed 2 nights and were not happy with our stay. Pool and Jacuzzi were not heated and very unclean. The room we stayed in runned down and pillows were beyond used and needed replacement. It was not a good nights sleep. Several of the staff were pleasant but most of the other employees were very unfriendly. I have to say that this was not a ...

This particular best western's room setup and decor follows suit with others I've stayed at. The heated pool, hot tub, sauna, and well appointed fitness room were welcome bonuses. For the price, this hotel is well appointed, convienient, efficient, and the staff is friendly. The beds are comfortable, however could use some modernization.

It seemed like they assigned the worst room in the hotel to my mom and I. The room appeared dirty, stains on the carpet, tired looking blankets and dingy wallpaper. My mom checked for 'bed bugs' by lifting the mattress and found 2 porn magazines under one and a empty box of cigarettes under the other even though this was a non-smoking ...

the management and employs of the hotels made a reservation mistake by booking my stay on a day that id int ask for, when i try talking to the management they called me a liar on my face, that i was trying to get away with not paying for the night, so i was charged double for a one night stay with no wayt to dispute it.

Great management with support options that made my 6-night stay outstanding. The room "play money" goes a long way to easing the cost of travel. Staff were fantastic, friendly and efficient. Location is close to everything, but remember to ask the front desk for free map directions to any destination. This is 2nd trip in 2 months and will definitely return for pleasure trip in the future.

Our non-smoking room wreaked of smoke.
The staff was less than friendly, front desk employees seemed bothered with simple questions.
Other hotels in the area offer better amenities and courtious staff for the same money. We won't stay here again.

We thought that the hotel was going to be quiet and clean. Unfortunately, it was neither. The walls were paper thin so you could hear other guests early in the morning and late at night. The room looked very worn and was supposed to be non smoking, but had ash trays and matches and smelled of smoke.
The elevator got stuck on every floor and was ...