My parents stayed at the Holiday Inn when they came to town. They were pleased with the staff but the hotel is old and tired. We could see light coming in from the door to the parking lot which proved how drafty it was. We did have 2 good experences at the Applebee and we were happy to have a restaurant in walking distance. We got our room at a really good deal so it was worth it, I wouldn't recomend paying full price though.
This was a great hotel, and the hotel staff was extremley helpful in all aspects of my stay! However, the hotel resturant is an applebees. Their servies is TERIABLE! The waitress accused me of not tipping when I really did. The service was slow, the waitress was more intersted flurting with the hostess! That was a bad experince. The applebees ...
The front desk first put our reservations under another guests name. The front desk also told my boyfriend that I would be able to check in without him. When I arrived at the hotel they told me I physically had to give them a card but not to worry because I wouldn't be charged. I was charged, and I was charged more the room actually cost. It ...
But Applebee's was terrible! The restaurant is part of the Holiday Inn, and guests are encouraged to eat there. It is quite convenient, but the service at Applebees was awful. We though maybe they were short staffed over July 4 weekend, but it never got better. Denny's across the street (aside from having to walk through the smoking ...
This hotel fit the bill nicely. It was a great package price and the staff was careful to meet my requests and follow up. The location in Durango was good as well. Overall, this was a great budget choice with my air/hotel package.