We were there at the time that the International Studies Convention was going on;therefore, the lobby area stayed congested most of the time. The stay was somewhat expensive, but we loved our accomodations. We were disappointed that there was not a microwave or a refrigerator in the room.

I really like this hotel. When I arrived, I arrived at 6:30 a.m. and to my surprise they let me check in, which was nice because I was very tired. The location was great. Everything was in walking distance, banks, shopping, food, etc... The room was very clean and spacious. The hotel lobby was big and spacious as well and what was nice is there ...

I am a Hilton Diamond member and my job requires 100% travel. So, this is one of the thousands of hotels I've stayed at. I had to write this review to warn anyone considering a stay here. Besides the location, this hotel has NOTHING else to offer. In my 12 years of travel, I have never encountered such a rude staff. There were several items ...

The hotel is in a perfect location and is stacked with ammenities. My room was small, but plenty comfortable. The restaurant on the top floor has ok food and an unbelievable view. I am a frequent hilton honors traveler and was pretty disappointed to find out that I was not going to have access to the executive lounge as that is only reserved for ...

We went to San Francisco for on a family vacation not knowing what to expect. This hotel is beautiful and in the heart of the city. An enormous hotel and everything is close by. A short walking distance to the cable cars, many different resteraunts, and lots of stores for shopping. I do not recommend driving in San Francisco. Parking is ...

The rooms have very bad acoustic. You can hear everything in the rooms, people walking, talking, and even the remodeling 3 floors below! We stayed only one night on the 14th floor of tower 3. We were trying to relax and the noise of the "non-existent" remodeling started around 7:00 am. The worst part was that the staff didn't provide ...

The bellhop who took my luggage out of the taxi upon arrival broke the handle on my luggage and never told me. In order to have it fixed, I had to completely unpack 9 days worth of clothing. (Wouldn't have been a big deal if I were staying in the hotel for all 9 days, but San Fran was only one leg of my trip.)

Upon check-in, my ...

My husband booked a reservation with this hotel, and called TWO times, as recent as 5 hours before he arrived. He was confirmed. Yet when he arrived, the hotel staff did not believe he had made an advance reservation. He arrived very late, which is why he bothered to call two times to ensure he had a reservation. So he was placed in a suite ...

watch out - better put up that do not disturb sign because the maid will ring your bell at 8 am on a sunday morning. then, she'll proceed to vacuum and knock around in the adjacent rooms, making sure you get up and get out so they can clean. if you want a romantic getaway where you can nap and chill, this is not it. i do not recommend it.