Granted, our room was $239 is a deal for this hotel. But for that we had a room with only one nightstand (had to use a chair) $16.00 for internet is ridiculous these days, and parking $48 a night was high. Went to dining room at 6:25a.m., wide open with staff sitting and talking. I began to come in and was told to wait in the lobby for five ...

The Palace Hotel is truly old, elegant San Francisco with all of the modern conveniences. From the breath-taking Garden Court to the relaxed Pied Piper, the Palace offers everything to make your stay a memorable, classy one in one of the nation's best hotels.

Five star service, beautiful, plush rooms; great location near Union Square, the ...

This Hotel was horrible!

I booked a suite for the LLS Man & Woman of the Year Awards event on Saturday, May 10, 2008. Check in was at 3:00pm but they made me wait until 4:15pm before letting me up to my room because they weren't done cleaning it.

I called room service to send up 3 extra ice buckets. After 30 minutes, I called again ...

I don't expect much from a hotel, I've never stayed in one as ornate as the palace, and the history is still present, wich makes you stop and appreictiate the design. Once inside your room...not so great! I tried to make coffee in the morning...there is no coffee pot in the room, but then there is a flat screen plasma tv...also it was ...

the food was great and the service.also the pefect location for business.
over sll it was great share some excellen time with our friends and business Partners.

Grand elegance is the only way to describe this hotel. Just the right amenities, the right location, the right room appointments, the right hotel staff, perfect...perfect...perfect. Step back in time when the world turned a little slower, and the small things mattered. A pleasant surprise awaits all who stay here!!!

The hotel was lovely. The restaurant where we enjoyed breakfast has the most gorgeous decor and the glow from the high-ceilinged skylights was worth seeing even if we weren't staying there. The location was the key selling point. We walked to nearly all of our many destinations. The only thing I would have changed is the...gulp...$48 a day parking fee.

The hotel is very nice and the staff is attentive, but I brought my family on a short business trip and found it difficult to do any work. The rooms are too small to work there with someone else in the room and there are no other places in the hotel to do any work. I had to sit in the small lobby and get room service to bring my something while I worked.

I waited outside for the valet to get my car from the garage. After waiting 20 minutes, I was told there would be another 20 minute delay. There was no explanation. When I complained, I was then told that it would be the "next car out". It wasn't. Another 15 minutes before my car was delivered. No explanation, just a ...